Looking for an email address to contact T-Mobile support

How are you helping customers when customer needs your help

I have no suggestion for your issue.

I am just writing this in hopes that the forum is monitored by t-mobile. If it is, then please be advised that I cannot find any way at all on the web page interface to label my alert messages as having been read or any way to remove them. I am aware of the security breach and I am sure that it is a tragedy that it occurred. I an also sick half to death that the notice keeps being shoved in my face every time I try to quickly log in to fix a specific small thing. Clearly, if we have engineers doing a web site who are too clueless to allow for the removal of alert messages after they have been read, then security is probably too much to ask for. I really hope they at least use password hash instead of storing passwords as text.

Please mr. monitor, make them provide a vehicle for removing communications after they have been read.

snn555 wrote:

If you use the app on your phone you can use the chat feature.  the app has not been working for some people but has been working for me this past week.

Where is their “chat feature” in their app?  I cannot find it!

Click on the contact and support tab at the top right of this forum and if chat is available there will be a pop up window.

I cant believe there is NO email or any other place to reach out …….other then a Phone Call or a in person visit. 'Sad 

GreatSax4u wrote:

I cant believe there is NO email or any other place to reach out …….other then a Phone Call or a in person visit. 'Sad 

Social media using messenger.