Forum Discussion
lost phone at tmo grc fort worth, tx
New to T mobile since end of December 2022. Brand new iphone worked a week. Returned to TMO GRC on January 6th. UPS says delivered. Tmobile keeps saying there but hasn't been scanned into system....
Exact same situation! There was terrible flooding at the time as well. Currently dealing with them. I was given the run around for 3 months saying they weren't sure what was going on. Called the first of April and all of a sudden they were found and completely water damaged. They want to give me 500. It isn't going to cut it. Currently working with BBB and now filing complaints with Texas and Arkansas attorney generals to see if anything can be done about this. I will let you know.
