Forum Discussion
Lying and deceitful CS
I have never delt with such lying and unhelpful customer service before. I called about a promotion that T-Mobile had going on. After having my question answered, I decided to switch my service from ...
Yes, i understand that but that's not the point. I was told when signing up that there wouldn't be any bill credits. I was told that the phone would be free and clear. I had been told there would be no bill credits and i could trade in the phone as soon as the S24 series came out. An obvious lie to get me to sign up.
I'll definitely keep anyone i know from switching over and post in other places how T-Mobile uses deceitful practices to get people sign up and then are no help afterwards.
