Forum Discussion
Major issue - cannot get a hold of customer service!!!
As I type this I have three phones holding for a rep and have been on hold a half hour. The only way I get someone on the phone is to select new accounts/new activation, but then they cannot help me....
the site is primarily peer to peer assistance only..
with that being said..you can also contact them through one of their social media platforms like Facebook or Twitter..either of those two will start you off with tier 2 support over the call in tier 1 support agents.
