Forum Discussion
Mexico & Canada Unlimited service doesnt' worked!
I'm in Canada now and during trip. I added a service this Wednesday at a T-mobile shop. I heard that if I add Mexico & Canada Unlimited service, I will become using my phone in Canada. But I can use...
Unlimited means for calling and texting. You might get 5GB of data with that, which can go incredibly fast if you are using Google Maps and other high data usage apps. After that, your data speeds are slowed down to practically unusable speeds.
You might want to reach out.to Customer Care at 611 to check and see if.you have already exceesed that and are being throttled down to speeds so slow, apps like Google Maps will not work at all.
Do you have roaming enabled in the Settings? Roaming needs to be enabled for data and texts to be able to use data and MMS messages in Canada and Mexico.
