Forum Discussion
MLB.TV Help Guide
MLB.TV is back for 2021 and we wanna make sure folks can use it. We've created a help guide for those needing help with redeeming the offer.
Possible Errors
Please enter valid (phone number, email, etc.)
Double check the entry to make sure it's the one you set up originally. Check for spelling and other missing info.
Code previously redeemed
It's likely you've already redeemed the offer. Head to the MLB.TV sign-in page. If you're still unable to redeem the offer, Contact Us and our Tech Care team can escalate this issue.
Safari cannot open the page because the address is invalid
iOS devices need to download the MLB.TV app on their device through the App Store while redeeming the offer.
Otros problemas
Follow these steps to resolve other issues with MLB.TV
- Uninstall/Reinstall the MLB.TV app.
- Make sure you have a connection to the internet via data connection or Wi-Fi
- Sigue los Problemas de datos e Internet para obtener más ayuda.
Use the options on our Contáctanos page for further help
Comment below with questions, suggestions, and other issues not listed on this article.
georobwi wrote:
Is this offer still available and if so, where?
Thanks for jumping in @Vastidious . Sorry @georobwi , you would’ve needed to redeem it by April 6th
Ok I didn't read all the details on the MLB subscription page. So on that page, where it shows that I don't have an active subscription, it says below that the following:
Más asistencia
Please note MLB.TV subscriptions purchased or redeemed through iOS, Android, Roku or Amazon, including T-Mobile Tuesday redemptions, will not display here.
When I start up a game in the past, it starts up just fine. So it appears to be working, just a little confusing.
I logged into my MLB account today and under Subscriptions it says that I don't have one. I'm going to use the Contact Us button ahead for help, but wanted to post here in case others were having the same issue.
georobwi wrote:
Is this offer still available and if so, where?
I believe the offer, according to the T-Mobile Tuesdays app details, ended on April 6th.
Is this offer still available and if so, where?
