Forum Discussion
MLB.TV Won't Redeem
Trying to redeem the free MLB.TV offer today and when I tap "REDEEM" on the app nothing happens. Anyone else having this issue? I updated to the latest MLB app per their suggestions, but it still wil...
I was having the same problem with a frozen "Redeem" button. As a FYI, I use DuckDuckGo on iPhone and have disabled the Safari browser in the Settings app (Screen Time → Content & Privacy Restrictions → Allowed Apps). As DuckDuckGo often does not integrate well with 3rd party apps, I re-enabled Safari, went back to the T-Mobile Tuesday app, and the Redeem button worked. It appears the adblocker/privacy browser settings may be the primary culprit here.
gbev wrote:Yes, I have had an MLB.TV account for over 10 years. I have the updated app for 2023 and I signed in this morning. When I went to redeem the offer on T-Mobile Tuesdays I clicked redeem and it doesn't do anything. T-Mobile's online support has been worthless.
Have you disabled all ad blockers? Are you allowing cookies including third party cookies? Are you connected to the T-Mobile network and not using WiFi?
