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gbev's avatar
gbev
Roaming Rookie
Hace 2 años

MLB.TV Won't Redeem

Trying to redeem the free MLB.TV offer today and when I tap "REDEEM" on the app nothing happens. Anyone else having this issue? I updated to the latest MLB app per their suggestions, but it still will not respond when I tap the "REDEEM" button. Can't get help from T-Mobile

  • I was having the same problem with a frozen "Redeem" button.  As a FYI, I use DuckDuckGo on iPhone and have disabled the Safari browser in the Settings app (Screen Time → Content & Privacy Restrictions → Allowed Apps).  As DuckDuckGo often does not integrate well with 3rd party apps, I re-enabled Safari, went back to the T-Mobile Tuesday app, and the Redeem button worked.  It appears the adblocker/privacy browser settings may be the primary culprit here.

  • SarahO's avatar
    SarahO
    Network Novice

    I redeemed the offer, but when I go to watch games, it says my subscription does not allow me to watch the out of market games.  Any advice would be helpful.