Forum Discussion
frustratedconsu
Hace 7 añosRoaming Rookie
Mysterious cellular data usage in early morning
This is happening to me over the last 6 months and they refuse to look into it and say that we use the data. We have unplugged the hotspot to make sure that there isn't anyone hacking the data. ...
tmo_chris
Hace 7 añosSpectrum Specialist
We are unfortunately unable to access your account here on a public forum 😥 All data recorded on the network comes from your SIM card. If the SIM card is out of the device and there is still active usage, you can let our tech care folks over the phone know the specific times you had the SIM card out of the device and they can compare that to the recorded usage.
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