Forum Discussion
Need receipt for phone purchase
Hi, I am going to be taking my son's phone into an apple store to be looked at. The email said we may need proof of purchase. Can I get a copy of purchase receipt?
Have you looked on your MyT-Mobile account? I can tell you that this is a user supported forum and the T-Mobile employees that help and moderated on this site don't have account access. If not on your My T-Mobile account you will have to contact T-Mobile thru one of these channels; Community-2153
purchased over the phone how long ago? the fact that you purchased it and then turned right back around and cancelled the account your info might be gone already..
at this point your options are to contact TMO by calling (tier 1 support) or by Facebook/Twitter (tier 2 support)...or by going into a store.
