Forum Discussion
No Incentive for existing customer
T-Mobile definitely going away from customer satisfaction motto and customers are not the priority anymore. All the new plans are for new customers and don't even talk about the Phone deals. I have a...
Well sadly this will be my first and last message of T-Mobile. I have been a customer either through my corporation or personally of T-Mobile all the way back to when it was originally voicestream. And I have been trying to find a deal to replace my aging OnePlus pro 7 phone which is now approaching 4 years of age. I have been looking for any type of special for the last 6 months and there have been none and I have called them and they are unwilling to provide anything and so I'm not going to be a fool about it and so I signed up with Xfinity mobile. Xfinity mobile uses the Verizon network but provides much better customer care than Verizon and the price per month for two lines is just $60 and I got a Samsung fold flip phone for just 10 bucks a month and the second person on my plane got a free mid-range smartphone.. I really tried to stay but it's hard to say in any type of relationship with the other side does not love you back.
