Forum Discussion
No monthly discount for loyal customers?
I asked for a monthly discount from a Tmobile customer service rep today and just to find out that they do not have any. He just advised me to go to this community blog with the hope that a Tmobi...
Hola @magenta8266619
We greatly appreciate your loyalty! While we may not have a standard loyalty credit we can offer folks that have been with us forever (I do like that Idea) we often find ways to show our customers we appreciate them like what @snn555 posted. We appreciate your feedback on this and I will make sure it is heard.
I've been with Tmobile for close to 15 years and I'm on a 55+ family plan
that I pay $60 a month including taxes for unlimited talk,text and data.
Last year I was able to upgrade to the LG V30 bogo without adding a line and
if I decide to pay off the phone early I still don't lose the promo.
I don't plan on going anywhere else because I want a top of the line phone for
a cheaper price. I don't use my phone as a status symbol and all I want is for the
phone to do what it's supposed to do which is what the LG V30 does.
