Forum Discussion

garg's avatar
garg
Network Novice
Hace 3 años

Not receiving the text messages from short code numbers

Since i got this new t-mobile account, i am not able to receive the text messages from the short code numbers. Any one know the solution of this?

  • call in or contact them via Facebook/Twitter and have it added to your line.

     

     

    i believe there is a way to do it through the app or site but i have not done this so unable to walk you through it.

     

    short code isnt something everyone wants so its only added on upon request.

  • Hello Garg,

     Test your short codes by sending Help to them. If you get a response from that company, T-Mobile is passing the traffic both ways. 

    If a Red exclamation mark comes up immediately on a Android, Premium Short Codes are being blocked on the handset.

    Codes you can test with:

    73981 Bank Of America

    93557 Wells Fargo

    888222 Chipotle

    68633 TopGolf

    Thank you, Gary