Forum Discussion
OOPS.... We Hit a Snag (Again)
Who are you Britney Spears? All one need to do is google "oops we hit a snag, Tmobile" and you will see that Tmobile has never fixed the issue with upgrading online. I've been fighting with customer ...
I am having the same "oops we hit a snag but you're still on track" when attempting to upgrade my device online. TMobile offers a $30 fee waiver for upgrading online but then I get this snag OVER AND OVER again. This is ridiculous and makes me want to find another carrier.
