Forum Discussion
Overcharged every month, how do I get this resolved?
I'm on a trade in promotion for two phones, but every month they add a charge for one of my phones. I've been overcharged every month for the last 4-5 months and every month I call in to get the cred...
Same thing happening with me right now. They been overcharging me every month. They were supposed to refund me $220 for WIFI which they did not. Everytime I called them they told me I will get refund next month and so. They promise me to call back end of billing circle but never do. I cancelled the autopay and now pending $500 for two month which I am not going to pay until they refund my $220 for Wi-Fi. Most probably will move to At&t if they don't resolve it!
