Forum Discussion
PIN for customer service
How do I recover or change my pin for accessing customer service by phone?
Did you mean when calling customer service? if you have an online account or the Tmob aps, there's an option there to reset your PIN when calling customer care, the rep sent me a link on how to do it and that's how I changed mine... very helpful, I got the habit of changing mine every 3 months or so, you know for security reasons....😉
I need to reset the Customer PIN(when you call customer service). I have online ID already; but I can not find where I should be reseting the PIN. When I click on the "Change Pin" , it takes me to the screen where I can change my password, set security questions, opt for two step verification; but no where to reset PIN.
