Forum Discussion
PIN for customer service
How do I recover or change my pin for accessing customer service by phone?
Did you mean when calling customer service? if you have an online account or the Tmob aps, there's an option there to reset your PIN when calling customer care, the rep sent me a link on how to do it and that's how I changed mine... very helpful, I got the habit of changing mine every 3 months or so, you know for security reasons....😉
@iradab1957 there’s a Change your PIN or passcode link at the top of esta página. If you’re getting an error or it’s not working, you’ll want to contact our Care team to change it for you.
