Forum Discussion
PIN for customer service
How do I recover or change my pin for accessing customer service by phone?
Did you mean when calling customer service? if you have an online account or the Tmob aps, there's an option there to reset your PIN when calling customer care, the rep sent me a link on how to do it and that's how I changed mine... very helpful, I got the habit of changing mine every 3 months or so, you know for security reasons....😉
@tmo_mike_c Yes. The link above was not working. When I click on it , it takes me to a page where there is no way to change the PIN. No mention of customer pin at all. I had to call them and get it changed. Thanks for your reply.
