Forum Discussion
manateemom
Hace 6 añosNetwork Novice
Porting out of family plan
I am currently on a family plan and will soon be leaving T-Mobile to join another provider. I've read other threads and am aware that I will need to do a "Transfer account or line ownership" with...
- Hace 6 años
Nope 😊 Just see when the bill cycle close date is, typically on the bill and if you port out the day before it closes you should be fine and not miss out on any services you have paid for already.
tmo_chris
Hace 6 añosSpectrum Specialist
Hey there! We are sorry to hear that you are leaving 😥 Are you currently the primary account holder on the account? If not, there is no need to do a change of responsibility. As for the porting out, we do not prorate so it would be best to wait till the day before your billing cycle closes to port out.
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