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Re: Porting out number but keeping the plan
syaoran wrote: You can't port out a number to replace it with another. You could port in the number or setup a new number on the plan, then port out the other number after the other one is confirmed on the same plan. @cuttarkar -- This is essentially correct, and what I confirmed with TMO CS. You add a 2nd line with the plan you like, which keeps the account open, and you can then safely port out the number on the original line, which would remove that line from your account. As long as there's at least one active line on the account, it'll remain open. You'd still want to run that plan by TMO CS first to make sure there's no obstacles for your specific account, but otherwise, it should work.9Visto0likes0ComentariosPorting out number but keeping the plan
Is it possible to port the number out on my current account, while keeping my plan and getting a new phone number for it. No guesses please. This question is for an employee. If it's not possible, what about - as a work-around - getting a 2nd line on the account, but porting out the number on the original line?Solved4KViews0likes7ComentariosSprint chat is unavailable
As a Sprint customer, if I try to chat with T-Mobile Customer Service, I'm redirected to the following page: https://www.sprint.com/en/landings/chat/chatwithus.html There is never a chat button on that page. Sprint CS is available for chat 0% of the time. I also shouldn't be barred from chatting with T-Mobile CS in the first place.790Visto0likes2Comentarios