Forum Discussion
2 hours wait for Customer Service
What is going on with Tmobile? I have noticed all my phone call from Jan 2023 that it is getting longer to get a hold of customer service. First it started 30 minutes then 45 minutes and it keep get...
Im on hold now waiting for a Tmobile agent for a veey long time. I have at times been on hold for 2 hrs as well. The guy who claimed his longest wait has been 5 minutes is, im pretty sure, a paid Tmobile shill. Tmobiles customer service has gone to he... Tmobile Acct# 960664659.
Tmobiles agents like to cite service agreements when it benefits them. But when i cant make a call or my data is slow or frozen - then they have nothing to say. Tmobile is God Awful.
