Forum Discussion
Absolutely Terrible Experience with Assurant - Avoid Them at All Costs!
I recently dealt with Assurant, and I cannot express how utterly disappointed and frustrated I am with their abysmal customer service. My ordeal began when I needed a replacement phone, and it took a...
OMG!!!! This was the exact post I was going to make. I was with sprint for over 2 years and have had replacements with Assurant and NEVER dealt with this stuff. TMobile contract with them need to be revised because this makes them look soooooo bad. My bill is 291.00 per month Today 1098 was taking from a phone I returned in March. WTF!!! All the reps are like so sorry that happen.. STOP saying you are sorry and return my MONEY ASAP. Now I have to wait until the 13th to look for the credit to be refunded. I will be dropping as soon as my money is returned. They dont care!!!! pointing fingers whos as fault is not my problem…. I did my part they need to honor theirs!!!!!!!!!!!!!!!! This should have NEVER happen and should not to anyone. Im going to make these complains be heard this is the first stop. Im not stopping here.
