Forum Discussion
Assurant Damaged Device Returned - Not Recived
I filed a claim with Assurant in early February 2020- they denied it at first then after another call they approved it. I received the replacement and returned my damaged phone on 2/7/2020 via U...
I've had a similar problem with Assurant. Got replacement phone in Dec and sent back the old phone in January. Assurant claims they do not have it. I have been with Tmobile for over 20 years and they are great. They've been working on doing research about the phone, but Assurant tells me not to talk to Tmobile, because onlty Assurant can issue the refund!! I have a rep from Tmobile working on it, anyway, and hoping that Tmobile can resolve the issue from their end. Assurant is awful to deal with regarding phones.
