Assurant phone claim..

https://www.facebook.com/AssurantInc I contacted them on Facebook messenger, and heard back almost instantly. Now, I'm still waiting to hear from someone about resolution via email, messenger, or home phone, and I'd rather not file a BBB complaint without giving them a chance. Now, BBB complaints don't have to be addressed or even paid attention to, and the process takes 2 weeks. That, and letting my 3500 facebook friends, as well as everyone else who will listen know that Assurant absolutely, positively, does not care about its customers is the only recourse I have. And what's shocking is T-mobile has around 120 million subscribers and I believe only uses Assurant except in NY. But not for long at this rate..because I'm on the fence about recommending T-mo as a carrier. Which sucks because I haven't forgotten they are pretty much the only reason we have a choice in whether to sign wireless contracts or not.