Assurant robbed me for my money.

I have filed a number of claims in the past. T- Mobile should be ashamed be held responsible for allowing Assurant to be as bad as they are. Consistently dropping phone calls after hours of holding and have to call back over and over. I had filed a claim and Assurant made a mistake and sent me 2 phones. I returned both of them and the are now saying it will be 1-2 business cycles. My original claim as filed in April and approved. I called 7/19/23 and they said it will be 2 billing cycles. No refund sent.. I called again today, 9/1/23. They said it will be another one to two business cycles. $549.48 owed to me and months later they continue to a apologize to the point I had to tell them "stop apologizing if you are not going to actually fix the problem" Clearly the problem is the Assurant and T-moblie needs to be held responsible for the company THEY hired to insure peoples phones. THIS COMPANY IS A JOKE AND SO IS T - MOBILE. SHAME ON THEM BOTH. 14 YEARS AS A T - MOBILE CUSTOMER AND I AM READY TO SWITCH TO ANYONE BUT T-MOBILE DUE TO ASSURANT AND T- MOBILE NOT HOLDING THEM RESPONSIBLE. - Chris in Minnesota. 😡😡😡