Assurant will not let me get my screen repaired

Dan1648 wrote:

I have a Samsung S20 FE 5G & I cracked the glass but not the screen, I went to file a claim & Assurant won't give me the option to have my phone repaired at the CPR store in town even though they said they could if I had my claim code. The difference is a New Phone at $99 deductible or repair the screen at $29, of course they want me to replace my phone but I have tons of music on my phone I don't want to lose & why can't I just get it repaired? They have given me the run around whe calling saying there's not a center in my area & then when I said there is they said they cannot fix my model, even though the store told me they can. 

Dan1648,

They just gave me the same story. Theres's no place that has the capabilities to fix my phone. Come on in a City the size of Oklahoma City there has to be at least one store. They just want more money.