Forum Discussion
Being charged for phone after returning back to Assurant...
Hi there, I'm having a really stressful time right now getting the run around from T-Mobile and Assurant regarding a phone claim I have. The Merchant Return Labal states: PERMIT NO. 395 LANCAS...
Do you still have the information regarding the sending and receiving of the unit? What does your tracking info from the return label show regarding last location scan?
Having same problem, sent phone in the 27th of june and it arrived in Pa. but left Harrisburg Pa on the 29th then disappeared and no one seems to know what happened to it, telling me I will be charged for the phone since they never got it. They should of sent it ups like they did the replacement phone but used USPS to do the return.
