Forum Discussion
Bill is sent to collection even the device is returned
Hello, T-Mobile has the best customer service ONCE YOU ARE THE CUSTOMER, but if you leave them, you gets the worst customer service ever. I have decided to switch the carriers last year and gott...
The 5g gateways didn't work where I am at; from 0MPS to 500 all over the place at any time
Troubleshoot useless
Replaced TWICE; same if not worse
Returned; CANT FIND n warehouse; tried charge me $500; FINALLY resolved
Have One plus 10 and insurance; unit defective; returned by THEIR UPS sticker
NOT LOGGED; try charge me for $7xx.xx
PA PUC involved; TM PROMISED no interruption; shut off service and blackmailed me a LARGE payment
How many people have a$1400 cell bill?
CSR is REALLY bad wait times near an hour; supervisors are just as clueless.
