Forum Discussion
Billing Issues - Overcharge No Resolution
There has been an error on my bill for two consecutive months for charges that should not be there. We are talking $500-$600. I call every few weeks, go through the same story, spend 1.5-2 hours on t...
We have 3 lines. 2 of them have been charged for Hot Spot Service for over a year. I only wanted one line to be a hot spot line. I called 611 and talked w a rep who could not tell me what a hot spot was. I asked to speak to a manager and she said there were no managers there. How can I get a refund for all the months that I was charged?
