Forum Discussion
Billing Issues - Overcharge No Resolution
There has been an error on my bill for two consecutive months for charges that should not be there. We are talking $500-$600. I call every few weeks, go through the same story, spend 1.5-2 hours on t...
I would recommend that if you were a previous Sprint customer that you switch over to the T-Mobile platform. The reason the service is so horrendous as of late is because T-Mobile purchased Sprint but have to honor the contracts of Sprint customers and because it's now trying to blend both services with different bandwidths it's congesting it! Their internet is supposed to be run off of the Sprint band. But I can say that I've had some issues with their billing lately and I've been with T-Mobile for 7 years. So you're not alone! I feel like since they are merger service & $, has gone downhill for both parties!
