Forum Discussion
BOGO buyer beware
On Oct 16, 2017 my wife and I went to a T-Mobile store to sign up for phone service. We also purchased 2 new Samsung phones because they had the bogo deal. I asked the salesperson two different t...
The same thing happened to me with the BOGO deal I was told that in order to get the prepaid mastercard I had to turn in the phones yet I purchased new phones and was told I could keep the old ones. They told me they would be in contact that an inquiry was put in about my account. Just like every one else no one contacted me and of course when I did the 30 days passed so I got stuck with the Verizon phones and need to pay them myself. I cannot believe this was done to so many people and nothing has been done to resolve this issue! Did anyone ever get their issue resolved where they honored what they said?
