Forum Discussion
Charged for a Cell Spot
Hey All, I recently transferred (closed) my account and moved it into my ex-wife's name. The rep I worked with on the phone helped me close account and pay the balance for my phone, etc. Now a few ...
Same here. June 2024 Canceled service April 2024. I had a credit balance on my account at the time I canceled and was told I would be getting a check. Then on May 6th I Received a FINAL NOTICE bill stating I owed XX dollars as the phone bill is prorated, I contacted T-mobile and spent over 40 minutes on the line with an agent as she worked with management fix the mis-billing and I was assured my account was paid in full. Then,11 days later another FINAL NOTICE goes out stating that I NOW owe over $100 dollars for a CellSpot Non Return Fee?? What is going on with this company?
