Forum Discussion
Claim Denied by Assurant - says no coverage on the date of loss provided
Here is the background of my issue with my phone claim to Assurant. January 2 of this year, I lost my phone then that night I filed a claim for this incident and provided my card details for the ded...
I am going through the same thing. Loyal T-Mobile customer, paying almost $20.00 monthly for Assurant insurance simce 2016 and they denied my claim today - said my device isn't insured. Spent 3 hours between them and T-Mobile. Had a 3-way call with T-Mobile on the line to verify my insurance and they still didn't care. I told T-Mobile if they don't fix it I am going to another service and they said there is nothing they can do, even though they collect my insurance payment every month for the past 8 years. I will be going to another service tomorrow. Stay away from T-Mobile
