Forum Discussion
Complaint about a store?
Who do I contact to file a complaint about a specific T-Mobile store?
you will need to contact the manager who operates the store. If it is a franchisee then you're on your own with whoever owns that location but if it is a corporate store you can contact T-Mobile through a phone call through a direct mail letter or social media.
Today, 26/2021 the Store #175E in Deland, FL 32720
2605 S Woodland Blvd, Deland, FL 32720
A "male" customer care rep I spoke to over the phone today near the time of 12:15pm, he hung up on me on the phone. Then nobody would answer pick up the phone after I'm calling back a half a dozen times!
Eventually, my call was answered by another rep (girl) and I asked to speak to the gentleman their. She put me on hold and then the man came on the line a few minutes after waiting. I was so mad the way he hung up the phone and wouldn't pick up the next phone calls, I berated him with chosen words. Also, said to him, if I was their, I'd knock the crap out of him! He then said, you know where I am and then hung up on me again! He was challenging me to show up at his store (above)…. What a loser he is!!
To bad I don’t know the owner of the store, I’d Love to tell them about this Bozo!! The best thing for this guy, he needs to be kicked out the back door and the door locked/ for ever! = without “UNEMPLOYEMENT COPENSATION”!
ANYONE AGREE????
