Forum Discussion
Expiration date bug for Legacy Pay As You Go?
I've had a back-up T-Mobile Legacy Pay As You Go with Gold Rewards account for more than a decade. Early this year, in 3rd week of January 2021, I refilled another $10. After refilling, I saw the e...
Update. Although I never got any message from Customer Service in 72 hours as promised, or any other time, I have tried their site every other day or so and now, 2 weeks after my call, I did get to the account with the 2 legacy gold phones today and I was able to add $15 for one and got an expiration date of 3-23-23. I now had to log out and log back in to get from one phone's info to the other, but that's not terrible as long as it stays usable.
