Forum Discussion

pbesk18's avatar
pbesk18
Newbie Caller
Hace 6 años

Failing to receive 2FA authentication sms from multiple sources

For some odd reason every time I request a token to login to some accounts, I'm not receiving any sms texts. I tried other phones and with other wireless provider and it does work. Is this happen...
  • tmo_amanda's avatar
    tmo_amanda
    Hace 6 años

    Thanks! With it specifically being Twitter, we'll need you to file a ticket with our DIGITS team via 611 or T-Force (through Facebook/Twitter). With DIGITS lines, most short codes won't go through but Twitter, Amazon, Facebook and a few others are already verified to be compatible.

egcom's avatar
egcom
Newbie Caller
Hace 5 años

I am experiencing the blocking of Microsoft Office365 text messages for their two-factor authentication. Come on TMOBILE - can you fix this with DIGITS lines once and for all? these services are CRITICAL for day to day work and business. Especially during these times when all of us are working from home