Forum Discussion
Fraudulent activity by a TMobile employee switching my SIM # to a new device to steal funds
Hello, Sorry for the long post to follow. Here is what happened to me recently. On Sunday 1/19/2020 around 2:30pm, I noticed that I lost T-Mobile network connection. Everybody around me, in...
Gosh, that's a nightmare of a situation especially considering you may not be able to get those funds back from coinbase. I know that with every day passing you need more answers. Unfortunately, this is a situation that only our fraud team can handle. I hate to repeat the same info you've been given multiple times, but we have to allow the fraud department to research what exactly happened which will determine the outcome.
Hello others affected,
I have been investigating this exact same issue for over a year. Exact same thing, passwords changes, account PIN number changed, multiple emails from T-Mobile with different phone numbers to call, all in the name of some Magenta Marketing Platform? (Google it) ? I just called in and spoke with a representative about 2 months ago. Thought I secured my account with a new PIN number. Yet when I log into my account, it states my PIN number hasn't been changed in almost 10 months. Monthly stats don't even come close to what my phone states, compared to the amount of texts, data reflected in T-Mobile sure.
Unlike most here I do not have Coinbase nor Crypto currency, however analytics have shown multiple, almost nightly, account/network switches and sure enough Crypto currency transfers / data transmission. I have see it link to household IOT such as my first alert smoke alarm, chamberlain garage door hub, and my vehicle 4G. For the sake of transparency, I think this is a much bigger issue involving/starting when I activated my vehicle online app that connects to my car for remote start, parking location, maintenance and service, etc. I believe they are using random customers SIM. I noticed my text messages went up by over 400%, not a concern for T-Mobile as they investigate and said nothing found out of the ordinary. My bill is a constant 70$/month, I would have never noticed unless I pressed to view the pdf image of the monthly bill. For the past 10 months, my bill is almost comical. It's a text message to numbers, followed my hundreds of short codes, followed by a certain friends number, then hundreds of short codes again. It goes on for 50 to 100 pages monthly. All with zero concern to T-Mobile, I'm the only crazy one I guess, but I thought I'd share my experience from the other side of this possible fraudulent activity.
The traces connecting to my home network, IOT, and vehicle all have to do with dealerships and their access to your vehicle 4G remotely. Possibly via the software X-Time? (Google it) They all state a name XXX...Garage. So with everyone having a cellular phone number with a SIM, and a 4G connected vehicle. I can only imagine how much fraud is occurring. I can't deactivate my Vehicle 4G network according to the Dealership.
