Forum Discussion
Free 5g Phone Upgrade
I have 2 lines in my account. I did a free 5g phone (A32) upgrade with the promo to trade in any working phone. I did that instore and of course was charged a service fee. I'm trying to trade in anot...
Received text message that my 3G phone won't work after July 1. Got email stating that would be offered a FREE 5G phone. T-Mobile store told me I needed a text message making the FREE phone offer.
Details are specified t-mo,co/Free5G for One Plus Nord N200 5G phone for Prepaid accounts.
I have a Legacy Prepaid (Gold Star) account with an old 3G flip phone.
Called 611 and nobody knows anything about this and tells me to go back to the store.
