Discounts for Military & Veterans
Today we celebrate and honor all military veterans that have served in the U.S. Armed Forces. We are proud to support Veterans and their families with our recruiting programs, employee networks and the T-Mobile Magenta Military rate plan. Benefits for Vets. It's tough to truly understand what our veterans and active duty military have been through and thoroughly express how much we appreciate them. T-Mobile shows veterans love the best way we know how: Through our career services, partnerships, and plans. T-Mobile is committed to hiring 10,000 veterans and military spouses by 2023. T-Mobile partners with The Mission Continues, Hiring Our Heros, FourBlock Online, and other organizations that are dedicated to veterans and military. Veterans and active duty military serve us, so we want to return the favor to them. This is a friendly reminder of how we take care of our military customers through plans and services. T-Mobile Military Plans Magenta Military - Giving our military customers unlimited talk, text, and smartphone data on our network at a discounted price! Take advantage of 5G access , Mobile without Borders, with taxes and fees included! Magenta Military Plus - All the benefits of Magenta Military PLUS 20GB of 4G LTE mobile hotspot data, HD streaming, and more. Magenta Military for Business - Unlimited talk, text, and smartphone data on our network for up to 12 lines! Magenta Plus Military for Business - All the benefits of Magenta Military for Business Plus 20GB of 4G LTE mobile hotspot, HD streaming, unlimited in-flight Wi-Fi and more! Show your support Our veterans and active military have a huge place in our hearts. Who's your biggest influence? Who would you like to show love to on Veteran's Day? Reply below and show your support for the veteran or active duty family or friend you have in your life! Durante los períodos de congestión, aquella pequeña fracción de clientes que use más de 50 GB al mes podría notar velocidades reducidas hasta el siguiente ciclo de facturación debido a la priorización de datos. El streaming de video en smartphones/tablets en general es a 480p. El uso en un dispositivo tendrá prioridad sobre el uso a través de la capacidad de enlace, lo que podría brindar velocidades más rápidas al usar los datos en un dispositivo. Qual'g service & capable device req'd. 5G coverage not available in some areas; capable device required. Si bien el acceso a la tecnología 5G no requerirá un plan o función determinados, estos podrían ser necesarios para algunos usos o servicios. El enlace ascendente 5G todavía no está disponible. SeeCoverage details,Terms and Conditions, andOpen Internetinformation for network management details (like video optimization). Presentar verificación para militares de EE. UU. en un plazo de 45 días en my.t-mobile.com/profile; de lo contrario, el plan se convertirá en Magenta o Magenta Plus con un costo adicional de hasta $20 por línea al mes. Military individual must be account holder & account must maintain valid military line. Limited-time offer; subject to change. En tiendas participantes. Podría requerirse aprobación de crédito, depósito y kit básico con tarjeta SIM de $25 o, en tiendas o llamadas a Servicio al Cliente, un cargo de $20 por asistencia para la actualización. No se puede combinar con otras promociones/descuentos y funciones; los clientes actuales que cambian pueden perder ciertos beneficios. Las asignaciones de datos en roaming en EE. UU. y dentro de la red varían: se incluyen 200 MB para roaming en EE. UU. Las funciones de llamadas y textos ilimitados son solo para la comunicación directa entre dos personas; otros servicios (por ejemplo, redes de conferencias, líneas de chat, etc.) podrían tener un costo adicional. Datos de alta velocidad ilimitados solo en EE. UU. En Canadá/México, hasta 5 GB de datos de alta velocidad y luego ilimitados hasta 128 kbps. No disponible para hotspots y otros equipos de datos. Capable device required for some features. AutoPay Pricing for lines 1-8. Sin AutoPago, $5 más/línea. Es posible que no se refleje en la 1.ª factura. Roaming internacional: no destinado al uso internacional prolongado; debe residir en los Estados Unidos y el uso principal debe ser en nuestra red. El dispositivo debe registrarse en nuestra red antes de usarlo en el exterior. El servicio puede suspenderse o restringirse por uso inmoderado de roaming. El uso puede ser gravable en ciertos países. Las llamadas desde países Simple Global, incluidas las llamadas por Wi-Fi, cuestan $.25 por minuto (sin cargo para llamadas Wi-Fi a EE. UU., México y Canadá). Standard speeds approx. 128Kbps without Plus; with Plus approx. 256 Kbps.Gogo: on U.S.-based airlines; Wi-Fi Calling functionality, valid e911 address, & 1 prior Wi-Fi call w/ current SIM card required for messaging. Magenta Military: Video streams at up to 1.5Mbps. La optimización puede afectar la velocidad de descarga de video; no se aplica a las cargas de videos. For best performance, leave any video streaming applications at their default automatic resolution setting. Netflix:Offer subject to change. Recibe Netflix básico (1 pantalla, un valor de hasta $8.99 al mes) mientras mantengas más de 2 líneas para militares elegibles al corriente. Se puede aplicar un valor a los diferentes planes de streaming de Netflix. No reembolsable ni canjeable por dinero en efectivo. Se puede cancelar Netflix en cualquier momento. Se aplican los términos de uso de Netflix: www.netflix.com/termsofuse. 1 oferta por cuenta de T-Mobile; puede demorar de 1 a 2 ciclos de facturación. Veres.T-Mobile.com/netflix para obtener información adicional. Like all plans, features may change or be discontinued at any time; see T-Mobile Terms and Conditions at T-Mobile.com for details.Tethering:3GB high-speed data then unlimited on our network at max 3G speeds. Magenta Military Plus:Activation required to deliver video streams at speeds that provideHD videocapability (max 1080p); some content providers may not stream their services in HD. May affect speed of video downloads; does not apply to video uploads.Netflix:Offer subject to change. Recibe Netflix estándar (para 2 pantallas, un valor de hasta $12.99/mes) mientras mantengas más de 2 líneas militares elegibles al corriente. Se puede aplicar un valor a los diferentes planes de streaming de Netflix. No reembolsable ni canjeable por dinero en efectivo. Se puede cancelar Netflix en cualquier momento. Se aplican los términos de uso de Netflix: www.netflix.com/termsofuse. 1 oferta por cuenta de T-Mobile; puede demorar de 1 a 2 ciclos de facturación. Veres.T-Mobile.com/netflix para obtener información adicional. Like all plans, features may change or be discontinued at any time; see T-Mobile Terms and Conditions at T-Mobile.com for details.Tethering:20GB high-speed data then unlimited on our network at max 3G speeds.Coveragenot available in some areas.Network Management:Service may beslowed, suspended, terminated, or restrictedfor misuse, abnormal use, interference with our network or ability to provide quality service to other users, or significant roaming. En caso de congestión, la pequeña fracción de clientes que usen >50 GB al mes pueden notar velocidades reducidas hasta el siguiente ciclo de facturación debido a la priorización de datos. El uso en un dispositivo tendrá prioridad sobre el uso a través de la capacidad de enlace, lo que podría brindar velocidades más rápidas al usar los datos en un dispositivo. Detalles en es.T‑Mobile.com/OpenInternet. SeeTerms and Conditions (including arbitration provision)at www.T-Mobile.com for additional information. Magenta Military Plus for Business General Terms: Submit U.S. military verification atmy.t-mobile.com/profile. Limited time offer; subject to change. En tiendas participantes. Puede requerirse una cuenta comercial elegible, aprobación de crédito, un depósito, una tarjeta SIM de $10, y en tiendas y llamadas a Servicio al Cliente, un cargo de $20 por asesoramiento o asistencia para la actualización. No se puede combinar con otras promociones o descuentos y funciones; los clientes actuales que se cambien pueden perder ciertos beneficios. Las asignaciones de datos en roaming en EE. UU. y dentro de la red varían; incluye 200MB de roaming en EE. UU. Las funciones de llamadas y textos ilimitados son solo para la comunicación directa entre dos personas; otros servicios (por ejemplo, redes de conferencias, líneas de chat, etc.) podrían tener un costo adicional. Datos de alta velocidad ilimitados solo en EE. UU. En Canadá/México, hasta 5 GB de datos de alta velocidad y luego ilimitados hasta 256 kbps. No disponible para hotspots y otros dispositivos de datos. Se requiere dispositivo compatible con ciertas funciones. Activation required to deliver video streams at speeds that provide HD video capability (max 1080p); some content providers may not stream their services in HD. Optimization may affect speed of video downloads; does not apply to video uploads. One Netflix or Microsoft 365 subscription benefit per eligible account; subscription switching may be limited.If you choose Netflix, receive Netflix Standard (2-screen, up to $12.99/mo. value). Se requiere cuenta de Netflix y dispositivo compatible. Se puede aplicar un valor a los diferentes planes de streaming de Netflix. No se puede canjear por dinero en efectivo; no se puede intercambiar por suscripciones de regalo de Netflix. Se puede cancelar Netflix en cualquier momento. Se aplican los Términos de uso de Netflix: www.netflix.com/termsofuse. If you chooseMicrosoft 365, contact us to activate one M365 Business Basic license ($6/mo. value) for first line and one M365 Business Standard license ($15/mo. value) for second line (up to 2 lines per account). La activación requiere acceso a Marketplace, un servicio de T-Mobile que ofrece acceso a la plataforma empresa a empresa por Internet de Ingram Micro Inc. para comprar productos y servicios de terceros. El uso de la plataforma y la suscripción están sujetos a las licencias y términos y condiciones correspondientes de terceros, incluidos el Acuerdo con el cliente de Microsoft, disponible en www.microsoft.com/licensing/docs/customeragreement y los términos y condiciones de Marketplace, disponibles en https://us.cloud.im/legal/. No se puede combinar con Netflix por nuestra cuenta, Permiso Familiar ni funciones de bloqueo de contenido; agregar estas funciones hará que se cancele inmediatamente la suscripción a Marketplace sin nuevo aviso. Valorado entre $6 y $21 al mes, según la cantidad de líneas. El valor no se puede canjear por dinero en efectivo ni crédito, ni usarse como parte de pago de otros productos. La cuenta debe permanecer activa y al corriente, de lo contrario, se cancelarán las licencias y no se podrá acceder a la información. El proceso podría demorar 1 o 2 ciclos de facturación. Like all plans, features may change or be discontinued at any time; see T-Mobile Terms and Conditions at T-Mobile.com for details.Tethering: 20GB high-speed data then unlimited on our network at max 3G speeds. Smartphone usage is prioritized over tethering usage, which may result in higher speeds for data used on smartphones. AutoPay Pricing for lines 1-8. Sin AutoPago, $5 más/línea. Es posible que no se refleje en la 1.ª factura. Roaming internacional: no destinado al uso internacional prolongado; debe residir en los Estados Unidos y el uso principal debe ser en nuestra red. El dispositivo debe registrarse en nuestra red antes de usarlo en el exterior. El servicio puede suspenderse o restringirse por uso inmoderado de roaming. El uso puede ser gravable en ciertos países. Calls from Simple Global countries, including over Wi-Fi, are $.20/min. (no charge for Wi-Fi calls to US, Mexico and Canada); customers on consumer plans (e.g. some sole proprietors) pay an additional $.05/min. Standard speeds approx. 256 Kbps. Coverage not available in some areas; we are not responsible for our partners' networks. Scam Shield: Capable device req'd. Turning on Scam Block might block calls you want; disable any time.Gogo: on U.S.-based airlines; Wi-Fi Calling functionality, valid e911 address, & 1 prior Wi-Fi call w/ current SIM card req'd for messaging.
Ho to habe two SIMs for two devices (only one active at a time) under same phone number?
Hi! This year, together with my family, we celebrate twenty years as very pleased (at least until now) T-Mobile customers. My current phone device - which is still in perfect working order - is a Cat S61 (https://www.gsmarena.com/cat_s61-9076.php). However, it's six year old and only 4G. Very unfortunately, its maker (Bullitt Group) went defunct this past January, leaving it without any future worthy successors. The primary worthy successors I found are those offered by Ulefone. From them I just obtained the Armor 27T Pro (https://www.ulefone.com/products/armor-27t-pro, https://www.ulefone.com/a/pf_preview?id=5bb53063-6db2-4df0-a6c4-a3d09cb1f25d) which I received a bit over a week ago and it (using WiFi and a USB C-C cable) with its Android 14 OS loaded itself with all the apps from the Android 9 Cat S61 that are applicable to its Android 14. I haven't yet placed a SIM on the Armor 27T - that's the subject of this conversation. I'd like to keep my present Cat S61 with its present 4G SIM whilst would also like to obtain a new 5G-SA SIM for my new 27T also to be associated with my current phone number. Please, please don't for a moment think that this is a foolish request to have two devices simultaneously operating under the same telephone number!!! Rather, it's a request to be able to use - one device at the time - one or the other. If one device is active on the T-Mobile network, I shall shut it down first as to allow it to orderly de-register from the network, then wait a few minutes, and turn-on the other device. I simply want to use one device or the other without swapping SIMs - which can lead to breakage of their respective SIM holders and is a time consuming task. I've attempted yesterday at the Town Center Boca Raton, FL T-Mobile's "Experience Center" to accomplish such maneuver but the very kind, charming, and otherwise knowledgeable young lady that attended me indicated they don't have the technical expertise to do so and thus wasn't provided with a new SIM. Thus I come to you to plead for help. Please kindly indicate me what shall I do to accomplish this! Thanks so very much!5G network keep dropping
Starting few weeks ago, my 5G network disconnects me out of nowhere. People can't call me while I'm not aware of it since most of time I'm on wifi network. I had to change to plane mode and switch back in order to register my phone with 5G network. This happens in every few days. I've never had this issue before. I found out it also happened to my wife's phone. But, I believe it is worse with my phone. Both mine and my wife's phones are Samsung. It seems like it is not happening my daughter's iPhone. Is thereanyone havingthe same issue like mine?
VPN (SonicWall) will not connect over T-mobile 5G Hotspot
VPN (SonicWall) will not connect over T-mobile 5G Hotspot This vpn works fine with WFI but it will not work with the hotspot using A71 Samsung 5G phone with T-mobile service and extra downloading (paying extra but not using this because it will not connect to VPN) VPN software SonicWall VPN was working a month ago and then the phone did an update and immediately the VPN stopped working VPN hanging at acquiring ip I bought this 5G phone as a hotspot for work and now it does not work at all with VPN. :(
SOLVED Not receiving text verifications/website verification codes?
I keep getting locked out of my apps because I can never verify with my phone number. I never get the text messages with codes, I can never make online appts to follow links because I never get the links. I have an IPhone and it's completely updated.Quit T-Mobile after 20+years. Then things got worse.
After 20 (mostly happy) years with T-Mobile I finally had enough of their BS over the past 3 years and I dumped them. Why? Here's a short list: Claimed my trade was lost Claimed my trade was damaged (refused to provide pictures although I had video of me trading a pristine phone at the store) "accidentally" changed my plan when I added a watch "accidentally" didn't apply the promo on another trade never Fixed above problem necessitating me to call service every month for 2 years to get the monthly credit applied Discontinued service with the 3g switch breaking my car, watch, and 2 phones ruined my coverage in my rural area and the last straw: breached my contract with the autopay method of payment scam doubling the monthly cost for my additional lines So I quit. Ported my phones out and paid my final bill. Then the problems started… (well I guess they never ended) T-Mobile claimed I kept their equipment. The item in question - a 10 year old WiFi router which never worked so it ended up in a box.So I mailed it back. One of my line ports failed for some reason so they charged me an extra month of service (including making me pay them for Netflix but TMobile did not pay Netflix that month i called in to get the bill removed. They apologized and said they'd fix it. They didn't I called and got a bill credit to offset their bogus charges. They said they applied the credit. They send me another bill with a late fee. Today they said they fixed that too. Again 20+ years. Never a late payment. Retired military account. EFF T-Mobile14 YEARS OF LOYAL T MOBILE MEMBER AND THEY DO THIS TO ME? THIS IS LIKE STEALING LITERALLY.
So the title says that and here I will extend more. these guys want your money so bad, they are sending me an another month to pay even though I closed my account and paid my month blll early(it ends FEBURARY 6) and I kept telling them thats basically stealing. She wouldn't even tell me why and I asked for a supervisor and she wouldn't get one she pretended to get one and it took so long call was over 55 minutes too also. So they closed my account after I paid the FEES the LAST MONTH I USE T MOBILE AS OF TODAY 1/30/2023 after 14 YEARS OF A LOYAL CUSTOMER, I always set it up that I pay my bill one month in advance, but since im closing my account I paid off everything which is the one month left that didnt even end UNTIL FEBRUARY 6th. Then they said they will bill me a final one AFTER ASWELL. Don't even use t mobile anymore too expensive, they took all my credits away when I cancelled after I asked what happened to my credits they said I had none when I always saved my credits. And to think being a loyal 14 year customer they wouldn't do me dirty like this, Lady said she can't even provide me a confirmation email or a physical email of the account closing, I asked for this incase somethinggoes wrong and I got proof, she still wouldn't. She tried everything to not explain why I had to pay ANOTHER MONTH that IM NOT EVEN USING and the month isnt EVEN HERE YET, 1 MORE DAY AND NOT ONLY THAT LIKE I SAID FEBRUARY 6th IS MY PAY DATE BUT I PAID ALREADY JUST SO CAN CLOSE MY ACCOUNT. BUT NOW ALL MY CREDITS PROMOTIONS OVER THER 14 YEARS OF SERVICE SUDDENLY GONE AND NOT ONLY THAT I HAVE TO PAY ONE MORE MONTH LOL? NO EMAIL CONFIRMATION OR PHYSICAL MAIL EITHER WHEN REQUESTED SHE SAID YOULL RECEIVE A TEXT WHICH I DID NOT GET EITHER.
