SOLVED Not receiving text verifications/website verification codes?
I keep getting locked out of my apps because I can never verify with my phone number. I never get the text messages with codes, I can never make online appts to follow links because I never get the links. I have an IPhone and it's completely updated.
As a new customer I was told that the secret was patience. Six days after starting service I was able to get all the verification codes that I needed.
I am in despair. I have had T Mobile for 14 days & been on help lines with Apple and T Mobile for 6 hours and still cannot receive OTPs sent from non-US (Italian) sources. I switched to TMobile because of their vaunted international plans and my upcoming trip to Italy. Apple assures me this is a known problem with TMobile, which no one at T Mobile acknowledges. If it is not fixed today I am changing carriers.
Switched from another carrier and now having trouble for months NOT receiving OTP on my Samsung. Wife receives her otp on iphone with no issue. Months of discussion with TM Facebook who say everything is fine on their end! Samsung suggested another SIM card which I will try next-
welcome to the wild world of Apple and their weirdness lol. it happens often enough that a Android fanboy like myself can actually remember theres certain steps that must be made with icloud at times to fix things.
It was working before I switched from AT&T. Look how many people are having this issue. If necessary I'll live with it because it's a much lower rate and much better signal strength from my apartment.
As a new customer I was told that the secret was patience. Six days after starting service I was able to get all the verification codes that I needed.
I am in despair. I have had T Mobile for 14 days & been on help lines with Apple and T Mobile for 6 hours and still cannot receive OTPs sent from non-US (Italian) sources. I switched to TMobile because of their vaunted international plans and my upcoming trip to Italy. Apple assures me this is a known problem with TMobile, which no one at T Mobile acknowledges. If it is not fixed today I am changing carriers.
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codes?","id":"message:81731","revisionNum":1,"repliesCount":19,"author":{"__ref":"User:user:22221"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:accounts-services"},"conversation":{"__ref":"Conversation:conversation:81731"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:81731"},"body":"
I keep getting locked out of my apps because I can never verify with my phone number. I never get the text messages with codes, I can never make online appts to follow links because I never get the links. I have an IPhone and it's completely updated.
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I keep getting locked out of my apps because I can never verify with my phone number. I never get the text messages with codes, I can never make online appts to follow links because I never get the links. I have an IPhone and it's completely updated.
As a new customer I was told that the secret was patience. Six days after starting service I was able to get all the verification codes that I needed.
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I am in despair. I have had T Mobile for 14 days & been on help lines with Apple and T Mobile for 6 hours and still cannot receive OTPs sent from non-US (Italian) sources. I switched to TMobile because of their vaunted international plans and my upcoming trip to Italy. Apple assures me this is a known problem with TMobile, which no one at T Mobile acknowledges. If it is not fixed today I am changing carriers.
\t
Switched from another carrier and now having trouble for months NOT receiving OTP on my Samsung. Wife receives her otp on iphone with no issue. Months of discussion with TM Facebook who say everything is fine on their end! Samsung suggested another SIM card which I will try next-
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welcome to the wild world of Apple and their weirdness lol. it happens often enough that a Android fanboy like myself can actually remember theres certain steps that must be made with icloud at times to fix things.
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Wow, thanks tidbits! It actually worked! I just replied to an iMessage and the bubble was blue! 😊
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Now reset network settings (you will lose your wifi connects and bluetooth)
Now turn on iMessages.
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if im remembering right the imessage deal you need to go into your cloud or something to fix this..
trying to remember who the sites go to Apple person was...uhm… @tidbits ?
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It was working before I switched from AT&T. Look how many people are having this issue. If necessary I'll live with it because it's a much lower rate and much better signal strength from my apartment.
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wouldnt that be on Apple to figure out? imessage is their own animal.
as long as you have a data connection imessage should work.
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I admit I can get verification codes from them now but I still can't send or receive iMessages as iMessages. I don't think they can fix this!
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Eddie S wrote:
\t
As a new customer I was told that the secret was patience. Six days after starting service I was able to get all the verification codes that I needed.
\t
I am in despair. I have had T Mobile for 14 days & been on help lines with Apple and T Mobile for 6 hours and still cannot receive OTPs sent from non-US (Italian) sources. I switched to TMobile because of their vaunted international plans and my upcoming trip to Italy. Apple assures me this is a known problem with TMobile, which no one at T Mobile acknowledges. If it is not fixed today I am changing carriers.
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As a new customer I was told that the secret was patience. Six days after starting service I was able to get all the verification codes that I needed.