Forum Discussion
Grandfathered Simple Choice is not $10 for added lines, wrong info TM
I recently messaged TM to inquire pricing for adding a line to my Simple Choice North America 6GB Family Match. I explained that I was grandfathered in that plan and was hoping it was still $10 f...
I am so sorry for the confusion regarding adding your most recent line! While we are not able to change the price of the add-a-line, we can take a closer look at your account to see what options are available to get you closer to the price range you were looking to play. Please do llámanos when you have a moment so we can get this sorted for you.
So disappointed with TM now, I have been with TM for more than 6 years and just found out that the line we added back in November 2020 doesnot come with celluar data. We have grandfather plan as they call now and tried to call TM see what happened they told me I have to pay 16 dollars more on top my my 10 dollars for line fee. However when I had line added in the store they never told me it doesnot come with celluar data. And I tried to go back the store for it, the store is permanently closed. Feel so disappointed with TM I have to pay for their mistake as not being transparent with policy. Going to change my service soon feel been deceived.
