Forum Discussion

jackkorb's avatar
jackkorb
Network Novice
Hace 9 años

What's the difference between the Simple Choice plan and Simple Choice North America?

What's the difference between the Simple Choice plan and Simple Choice North America?

  • There have been several changes in the last few months:

    The number of countries has been increasing.  Several were added just in Sept.  (One was Monenegro 7 days after we were there and spent about $15 for a 4 minute call.)  Maybe some of the various subsidiary mentions of the total countries hasn't been changed.

    Basic hi-speed data incl. has doubled from 1G to 2G.

    For some dumb reason, if you are on plan that was established more than a few weeks ago -- you have to contact CS and ask them to add "NA Plan".   NO price change.  Those on the regular post paid Simple Plan have always had intl. roaming to 120 (now 140) countries included.

      What is confusing is - TM uses the same names to describe different plans.  They call various pre-paid plans "Simple".

      The basic plan costs $50+$30+10+10 is you have 4 lines and now includes all I mentioned above.

  • barcodeable's avatar
    barcodeable
    Connection Cadet

    ‌I had a similar issue a couple of years ago when the Simple Choice North American Plan sprung up.... i was on the Simple Choice Plan and I was thinking adding the new Simple Choice North American Plan to my account was the best thing.... Having the updated T-Mobile Plan I thought was the best thing to get, I was wrong (in my case). Because when i clicked on the button to add the  Simple Choice North American Plan, the system was preparing to remove me from my previous plan (PLAN CHANGE) in which unfortunately would remove my Family Stateside International Plan that allows all of the voice lines on my account to have the ability to call internationally for only $10 per month. So if i had made the change and if i had wanted the International Calling Feature under the new Simple Choice North American Plan, i would then have to pay $15 per voice line as opposed to $10 for all voice lines. It was a no brainer to stick with what i had. 😎 And currently i have 5 voice lines all with the ability to call international for only $10 per month vs paying $75 dollars a month ($15 each per line) Im not a genius but im also no dummy lol

  • miket's avatar
    miket
    Connection Cadet

    There have been several changes in the last few months:

    The number of countries has been increasing.  Several were added just in Sept.  (One was Monenegro 7 days after we were there and spent about $15 for a 4 minute call.)  Maybe some of the various subsidiary mentions of the total countries hasn't been changed.

    Basic hi-speed data incl. has doubled from 1G to 2G.

    For some dumb reason, if you are on plan that was established more than a few weeks ago -- you have to contact CS and ask them to add "NA Plan".   NO price change.  Those on the regular post paid Simple Plan have always had intl. roaming to 120 (now 140) countries included.

      What is confusing is - TM uses the same names to describe different plans.  They call various pre-paid plans "Simple".

      The basic plan costs $50+$30+10+10 is you have 4 lines and now includes all I mentioned above.

  • e2k's avatar
    e2k
    Transmission Trainee

    Good thinking and attention to detail on your part. Too many people jump ship to a new plan that sounds good only to regret it later. I always say that if your current plan is working for you, stick with it, unless you know exactly what your new plan entails and are absolutely sure that it will work better for you.

  • barcodeable wrote:

    ‌I had a similar issue a couple of years ago when the Simple Choice North American Plan sprung up.... i was on the Simple Choice Plan and I was thinking adding the new Simple Choice North American Plan to my account was the best thing.... Having the updated T-Mobile Plan I thought was the best thing to get, I was wrong (in my case). Because when i clicked on the button to add the  Simple Choice North American Plan, the system was preparing to remove me from my previous plan (PLAN CHANGE) in which unfortunately would remove my Family Stateside International Plan that allows all of the voice lines on my account to have the ability to call internationally for only $10 per month. So if i had made the change and if i had wanted the International Calling Feature under the new Simple Choice North American Plan, i would then have to pay $15 per voice line as opposed to $10 for all voice lines. It was a no brainer to stick with what i had. 😎 And currently i have 5 voice lines all with the ability to call international for only $10 per month vs paying $75 dollars a month ($15 each per line) Im not a genius but im also no dummy lol

    I am with you too!  I have the grandfather plan, and if you change to ANY plan, you will LOSE your Family Stateside International Plan at $10/mo for the account, and will be billed for the new plan that you select at $15/line, and NOT per account.  I have had my grandfather plan since 2014 and ain't letting it go for nothing!  

  • FEV2021's avatar
    FEV2021
    Newbie Caller
    barcodeable wrote:

    ‌I had a similar issue a couple of years ago when the Simple Choice North American Plan sprung up.... i was on the Simple Choice Plan and I was thinking adding the new Simple Choice North American Plan to my account was the best thing.... Having the updated T-Mobile Plan I thought was the best thing to get, I was wrong (in my case). Because when i clicked on the button to add the  Simple Choice North American Plan, the system was preparing to remove me from my previous plan (PLAN CHANGE) in which unfortunately would remove my Family Stateside International Plan that allows all of the voice lines on my account to have the ability to call internationally for only $10 per month. So if i had made the change and if i had wanted the International Calling Feature under the new Simple Choice North American Plan, i would then have to pay $15 per voice line as opposed to $10 for all voice lines. It was a no brainer to stick with what i had. 😎 And currently i have 5 voice lines all with the ability to call international for only $10 per month vs paying $75 dollars a month ($15 each per line) Im not a genius but im also no dummy lol

    barcodeable wrote:

    ‌I had a similar issue a couple of years ago when the Simple Choice North American Plan sprung up.... i was on the Simple Choice Plan and I was thinking adding the new Simple Choice North American Plan to my account was the best thing.... Having the updated T-Mobile Plan I thought was the best thing to get, I was wrong (in my case). Because when i clicked on the button to add the  Simple Choice North American Plan, the system was preparing to remove me from my previous plan (PLAN CHANGE) in which unfortunately would remove my Family Stateside International Plan that allows all of the voice lines on my account to have the ability to call internationally for only $10 per month. So if i had made the change and if i had wanted the International Calling Feature under the new Simple Choice North American Plan, i would then have to pay $15 per voice line as opposed to $10 for all voice lines. It was a no brainer to stick with what i had. 😎 And currently i have 5 voice lines all with the ability to call international for only $10 per month vs paying $75 dollars a month ($15 each per line) Im not a genius but im also no dummy lol

     

    I am on same grandfathered plan and its the lowest with international calling  at only 10 per month for all three lines .   Found that calls from Canada to USA is charged which I thought would be free.

    https://www.t-mobile.com/support/coverage/mobile-without-borders#heading4  says its free for most plans but seems not free for the old “simple Choice” plan

  • jackkorb's avatar
    jackkorb
    Network Novice

    So, below is what the website has, I currently have the Simple Choice Plan: Unlimited Talk + Text.   Obviously, I see the Mexico & Canada coverage and the 2GB of Data versus 1 GB, but the North AMerican Plan says 120+ countries while the my current plan says 140+ .....what are the 20 countries left out?   I travel a lot internationally, so it matters to me!   Also, my plan states $.20/minute while the other says nothing?

    Plan Elección Simple Norteamérica: llamadas y textos ilimitados   $50.00

    Este plan incluye:
      • Llamadas, textos e Internet ilimitados en nuestra red, sin excedentes ni contratos de servicio anual.
      • ¡AHORA! Incluye llamadas ilimitadas a cualquier número en México y Canadá desde los EE. UU. Y obtienes Internet 4G LTE y llamadas y textos ilimitados cuando estés en México y Canadá, como si estuvieras en los EE. UU., sin cargo adicional.
      • Desde hasta 2 GB de datos 4G LTE al mes. Tu elección de datos 4G LTE adicionales.
      • Datos y textos ilimitados mientras viajas a más de 120 países y destinos, para que puedas estar conectado cuando estés en el extranjero.
      • Incluye streaming de video optimizado de Binge On que te ayuda a ahorrar tus datos.
      • MúsicaNonStop con streaming de música ilimitado en nuestra red de los principales servicios como Pandora y iHeart Radio sin usar tus datos.
      • La cobertura no está disponible en algunas áreas.
    Más detalles

    Plan Elección Simple: Llamadas + textos ilimitados   Actualmente activo $50.00
    Este plan incluye:
      • Sin contratos de servicio anuales.
      • Tu elección de datos 4G LTE de alta velocidad adicionales.
      • Llamadas, textos e Internet ilimitados en nuestra red sin excedentes. Siempre.
      • Internet y textos internacionales ilimitados mientras estás en roaming en más de 140 países y destinos y llamadas por solo $0.20 por minuto.
      • Streaming ilimitado de excelentes servicios como Pandora y iHeartRadio que no se descuenta de tus datos 4G LTE que se incluyen sin cargo adicional con un plan Elección Simple.

  • This could depend on when you started your Simple Choice plan. There's a small paragraph that explains the differences with the Simple Choice plans based on when a customer signed up on our Plan Elección Simple .

    If you have questions about exactly when you started service, you can Community-2153 and speak with customer care.

  • e2k's avatar
    e2k
    Transmission Trainee

    Simple Choice North America has:

    ¡AHORA! Incluye llamadas ilimitadas a cualquier número en México y Canadá desde los EE. UU. Y obtienes Internet 4G LTE y llamadas y textos ilimitados cuando estés en México y Canadá, como si estuvieras en los EE. UU., sin cargo adicional.

    The other Simple Choice plans do not.