Forum Discussion
Home Internet 2.4 ghz Fix and Signal Strength
Using the t-mobile home internet program, devices are having issues with and maintaining the 2.4ghz connections. App says that the 2.4 and 5 Ghz are working. Unfortunately, a Roku and tablet sa...
¡Hola, @travelingcue!
That's a really good question -- I'd recommend getting in touch with our Home Internet team to see if they help improve your in-home signal. You can call them at 1-844-275-9310 24/7 !
tmo_amanda wrote:¡Hola, @travelingcue!
That's a really good question -- I'd recommend getting in touch with our Home Internet team to see if they help improve your in-home signal. You can call them at 1-844-275-9310 24/7 !
T-Mobile is horrible on service.
Ordered home internet and the modem is only delivering 20 mb of download speeds.
This was last Monday.
Two nights straight I spent 2 hours on hold and finally gave up.
On Tuesday morning I spoke with a Manager by the name of Carlos after their CSR told me 3 times that he had my back only trying to end the call by asking me if I wanted to send the modem back and keep Cox. Carlos promised a callback on Thursday evening at 6pm which never came.
I called corporate on Friday morning and the first time I got thru after a long wait someone picked up then hung up immediately.
On the second call the secretary told me that she would put me thru to the presidents office only to transfer me back to the main queue.
I have given up and will keep my cox cable.
