Forum Discussion
How do i get someone to help me with billing issue?
Ever since we switched to T-Mobile a few months ago, our bill has been incorrect. We have spent countless hours on the phone with various T-Mobile representatives and nobody seems to be able to help...
you can also contact them through one of their social media platforms like Facebook or Twitter..this lands you with tier 2 support over the call in tier 1 support agents.
either choice contact them through their messenger..not on their home page.
You can either sign into your account at My.T-Mobile.com or via the T-Mobile app. Select Contact Us and use the chat. Also, you have a better chance of getting someone that can help by calling earlier in the morning.
