Forum Discussion
How do you contact T-mobile's complaint department? Is this it? How do I email or write the CEO?
This company has engaged in false advertising, unintentionally I trust. Yet, why should I bear the expense of their care team's error. In trying to take advantage of the buy one get one offer, I wa...
I have been lied to from the beginning.
1. I was told I qualifed for a certain phone and I just needed to pick it up at the store. Lie
Had to get a phone I didn't want.
2. My first bill was 47. 00 then my next one was 470. With all kinds of things I did not order or get. Including 7 lines. Lie.
3. Bill was suppose to be under 200 am month. Lie. It has been higher each time. Lie
4. Was told I would get a 200 visa. Lie
5. Made payment arrangements. They still disconnected the phone. Then charged me a 200 reconnect fee.
6. They send out 2 bills a month.
7 the bills have never been set up on my pay days. So I'm always "late."
8. When I try to resolve any of it I am told to pay my bill on time. First of all you guys padded my bill, lied to me about everything, the bill is almost triple what we agreed on, and on top of that they even charge for customer service.
WORST SERVICE I HAVE EVER HAD. AWFUL. LIARS. THEY DO NOTHING THEY TELL U THEY WILL DO. Basically they lie to get u with them and then do whatever they want. Worst decision switching from ATNT. My bill was the same every month. One time a month for 75 dollars always the same. And better service. Definitely better customer service. Gratis.
