Forum Discussion
How Many Others Were Lied to About Your EBB Eligibility
I'm curious how many other customers were lied to by T-Mobile's customer service about your eligibility for the FCC's Emergency Broadband Benefit. I was told, as of this writing, that if you open a N...
This has happened to me too. Has anyone received a reply from corporate or anyone with a satisfactory resolution? I am paying $50 for their home internet that when signing up definitely qualified for the EBB Program. Later told about the March cutoff after demanding to talk to a supervisor.
Again has anyone received a reduction in rates or a satisfactory resolution? And, if so, how did you go about it?
