Forum Discussion
How to file complaint about billing issue
Am really super frustrating with Team expert's manager Marcus. I called back in Sept 2022 to have T-Mobile STOP charging me for Statewide Int'l calls for $15 per month. This is for voice and Im Deaf ...
There is a cap on the credit you can receive. It's literally listed in the Terms of Service that you sign when you join T-Mobile.
As mentioned in the DM you sent. Reach out to T-Mobile on Facebook or Twitter through a direct message. They start off at their 2 support. They can escalate your complaint to the Executive Team at your request if you aren't happy with the resolution they offer.
I am having issues with home internet
paid bill on 4/29 through Apple Pay however tmobile claims they have not received it charging me reconnect fees and monthly bill however my bank says tm has the $$$ and has provided me it's docs. I'm frustrated I Neva have a problem will Apple Pay or my bank and can't understand tm issue and reconnect charges when they got the $$$.
