Forum Discussion
How to file complaint about billing issue
Am really super frustrating with Team expert's manager Marcus. I called back in Sept 2022 to have T-Mobile STOP charging me for Statewide Int'l calls for $15 per month. This is for voice and Im Deaf ...
There is a cap on the credit you can receive. It's literally listed in the Terms of Service that you sign when you join T-Mobile.
As mentioned in the DM you sent. Reach out to T-Mobile on Facebook or Twitter through a direct message. They start off at their 2 support. They can escalate your complaint to the Executive Team at your request if you aren't happy with the resolution they offer.
First of I still can't log on my tablet app till couple of hours ago n seen my bill outrageous not happy I started of my bill beginning of year 175 now my bill 260 n customer service is more frustrating than ever n people are rude I have to wait over 53 min to even get someone on the phone I wonder why and I was supposed to be on the price lock to what happened to that.not happy going to find other provider if they would of kept there promise of price lock I would be happy to pay but now they losing customers
