Forum Discussion
I was promised a third line for free and didn't receive it.
Hi. I joined T-Mobile last week with my family on a Magenta® MAX 55+ program. Among the various conditions that we were offered, we were told that if we move with three lines, the third line will be ...
This “miscommunication” seems to be a trend with T-Mobile. I have had my new service and phone for a total of 3 days now and I am not happy with their bait and switch tactics. I wish now that I would have had the manager of the store where I bought my iphone write down on a piece of paper how much my monthly service would be because I just received my first bill and it is $10 more per month than I was quoted.
Interesting, too that in their customer satisfaction survey they ask if the fees and charges were explained well. I said yes and sent the survey in. I want to take that back now.
