Forum Discussion
Log-in problems
I have been trying to log in, but keep getting the same error message the last couple of days: Looks like we got our wires crossed. Intenta nuevamente más tarde. I tried calling help line but there was a ...
I tried to login to es.t-mobile.com from many browsers on many devices and got the "Looks like we got our wires crossed." error.
What worked: prepaid.t-mobile.com
In fact, after getting the "Looks like we got our wires crossed." message, I was already logged in when I went to prepaid.t-mobile.com.
I have a prepaid account, one that’s been described as legacy and “Prepaid Rebellion” by an “expert” (not disparaging - that’s what the chat window says) in a chat session who said I had to talk to someone in that department.
